Burnt: PR Pros Weigh in on What To Do When You Get a Bad Restaurant Review

"It took you years to make your restaurant dream a reality, but you finally got the doors open. You couldn’t be happier with how your grand opening is going – until you get less-than-flattering review from the biggest restaurant critic in town. Your reaction has the potential to make a bigger impact than the review itself, so your next moves are critical."

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